Privacy Policy 

Effective Date: Oct 1, 2025

The Aerospace Museum of California (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase tickets, sign up for memberships, or subscribe to our communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details when you purchase tickets, memberships, or make donations.

  • Account/Contact Information: Email address when you subscribe to newsletters or event updates.

  • Usage Information: Non-identifiable data such as browser type, device type, IP address, and pages visited, collected through cookies or analytics tools.

2. How We Use Your Information

  • Process ticket purchases, memberships, and donations.

  • Communicate with you about events, programs, and museum news.

  • Send marketing emails and newsletters (you may unsubscribe at any time).

  • Improve our website and visitor experience.

  • Meet legal, regulatory, or accounting requirements.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited information with:

  • Service Providers (e.g., payment processors, email marketing platforms) who help us operate our services.

  • Legal Authorities if required by law.

4. Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve user experience. You can adjust your browser settings to refuse cookies, though some features may not function properly.

5. Data Security

We take reasonable steps to protect your personal information against loss, misuse, and unauthorized access. However, no online system can be guaranteed 100% secure.

6. Your Choices

  • Email Opt-Out: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in any message.

  • Access & Correction: You may contact us to request a copy of your information or correct inaccuracies.

7. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us to have it removed.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised ‘Effective Date’.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Aerospace Museum of California

3200 Freedom Park Dr, McClellan Park, CA 95652

(916) 643-3192

info@aerospaceca.org

Terms of Service:

Welcome to the Aerospace Museum of California (“we,” “our,” “us”). By purchasing tickets, visiting the museum, or using our website, you agree to the following Terms of Service. Please read them carefully.

1. General Admission & Memberships

  • Tickets and memberships are valid only as described at the time of purchase.

  • Tickets are non-transferable and may not be resold.

  • Memberships are for personal, household use unless otherwise specified.

  • Visitors must comply with museum policies during their visit.

2. Events & Programs

  • Event registrations are available on a first-come, first-served basis.

  • The museum reserves the right to change or cancel events due to unforeseen circumstances.

  • Refunds or credits will be issued only as stated in the event description or ticketing policy.

3. Refunds & Cancellations

  • General admission tickets are non-refundable.

  • Memberships are non-refundable except as required by law.

  • Special events or rentals may have unique cancellation/refund terms that will be communicated at the time of booking.

4. Code of Conduct

  • Visitors are expected to respect staff, volunteers, exhibits, and fellow guests.

  • The museum reserves the right to remove any visitor who disrupts operations, engages in unsafe behavior, or violates museum policies.

5. Liability

  • By entering the museum, visitors acknowledge that participation in activities is at their own risk.

  • The museum is not responsible for lost, stolen, or damaged personal belongings.

  • Parents/guardians are responsible for supervising children at all times.

6. Intellectual Property

  • All website content, including text, graphics, images, and logos, is the property of the Aerospace Museum of California or its partners and may not be used without permission.

  • Photography and videography within the museum is permitted for personal, non-commercial use unless otherwise indicated.

7. Online Purchases

  • Online purchases (tickets, memberships, donations) are processed through third-party payment providers.

  • By completing a purchase, you agree to provide accurate billing and contact information.

  • Confirmation emails serve as proof of purchase.

  • Proof of purchase is required for admittance into the museum. 

8. Website Accessibility
At the Aerospace Museum of California, our mission is to inspire students and the community to explore, discover, and be inspired by Science, Technology, Engineering, and Math (STEM) through the world of aviation and aerospace. Making our programs, exhibits, and resources accessible to all is central to that mission.

We are committed to ensuring our website is inclusive and user-friendly so that visitors of all abilities can engage with our content. To support this, we continually update and improve our site to align with ADA requirements and WCAG accessibility standards.

Our Commitment

  • We design and update our website to be accessible to people of all abilities, backgrounds, and ages.

  • We continually review our digital content to improve navigation, readability, and compatibility with assistive technologies.

  • We strive to make the online experience an extension of the museum’s welcoming environment, supporting each visitor’s journey into STEM learning.


Feedback and Support

Despite our best efforts, some content may not yet be fully accessible. If you encounter any difficulties or have suggestions for improvement, we welcome your feedback. We will make every reasonable effort to assist and provide the information you need in an accessible format. Please contact us (information offered in section 11 ‘Contact’)

9. Privacy

Use of the website is also governed by our Privacy Policy. Please review our privacy policy as described above. 

10. Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised ‘Effective Date’.

11. Contact Us

For questions about these Terms, please contact us:

Aerospace Museum of California

3200 Freedom Park Dr, McClellan Park, CA 95652

(916) 643-3192

info@aerospaceca.org